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12814-G Shank Farm Way
Hagerstown, Maryland 21742

Making Timeless Memories Since 1902

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Recently, I was in need of help with getting some jewelry appraised. In my search for excellent help, I discovered R. Bruce Carson Jewelers, and I immediately knew I could not have found a better company to work with. The owner and the staff are all fantastic, and I am thrilled to have found them. I can not recommend them highly enough.

- Carol D.

Had a kink in a necklace I purchased. Took it in to be evaluated. They fixed it in one day with no fee for fix. Win-win.

- Jacob H.

I was greeted & served with a beautiful helpful friendly smile. She suggested some clearance items along with helping me with my order! She was very knowledgeable & fast with check out!! I felt great when I left! I had a wonderful experience today! I came back with my daughter & bought some of the items she suggested!

- Christy K.

Nicole Hampton is absolutely the best. The store is full of wonderful items and it's easy to find the perfect gifts.

- Beth E.

If you appreciate superb customer service, excellent choices of quality jewelry, watches and gifts, R. Bruce Carson
Jewelers will exceed your expectations! Their integrity is their most powerful attribute. You can be completely confident in your purchase and the recipient will be thrilled. I highly recommend

- Judy O.

We have always found Carson Jewelers to be a completely positive experience. We have always been greeted and treated as "old friends" and made to feel as though we were being welcomed into their "home". This is a top notch store with top notch people.

- Caryl S.

Took my rings to be resized. The work was excellent, they matched the design in the one ring perfectly. Got them back in 2 days time . Great price too!

- Debbie H.

Courtney was so helpful throughout our entire experience! She helped my fiancé and I craft the perfect engagement ring from the setting, to the diamond! When it was time for wedding bands Courtney ensured that we both got exactly what we wanted even when it involved a custom made band. The store is beautiful and the customer service is great! If you are looking for personalized service this is the store for you!

- Alexis S.

I went in searching for a gift for a bride to be. They were very helpful in finding a piece to fit my budget and her taste. All while accommodating my energetic toddler. I was very impressed and look forward to shopping again soon.

- Amanda H.

When my grandfather proposed to my grandmother, he didn't have much, but what he did have was a pretzel ring.

He promised my grandmother the world, and eventually, a new ring, complete with all the bells and whistles he could afford. He gave her both: Four kids, a dream home, and a ring that was designed to look like X's and O's, just as he signed every letter that he wrote to her.

My grandfather passed away when I was 13. My grandmother and I kept close, and when I told her I was getting married, she did not hesitate to offer me the ring that my grandfather gave to her all those years ago.

Unfortunately, as the ring was old, after a few months it cracked. How could I let it happen? What did I do to ruin something that meant so much? And what was I to do now?

Luckily came R. Bruce Carson Jewelers.

I can never thank you enough for bringing my ring back to life. Not only did you repair the crack, but you polished, buffed, and cleaned it to a luster that I thought impossible. My ring was treated with care, and I truly felt like my story mattered and the employees cared. I will always recommend this place. Thank you for making my heirloom sparkle again.

- Grace H.

Nicole is one big reason I buy there. Great store. I will continue to shop there. The quality of merchandise as well as staffing far surpasses my expectations. AAAAAAA+++++

- Ken B.

Customer service her exceptional! Courtney is always fantastic. What I like most about going to their store is that I do not feel pressured or pushed into buying something. Courtney helped me picked my wife's custom made engagement ring...I can say it is a special one. We continue to go back to Bruce Carson Jewelers because they show customer service to a whole new level.

- Jeremiah M.

Beautiful store with great customer service. Highly recommend!

- Becky W.

The ladies there are so nice! Service and repair on my earrings are flawless. It was my first trip there ever today and I could not be any happier. Two pandora charms and a bracelet later, this will be my go-to place from now on.

- Whitney B.

Very friendly and knowledgeable staff. Deborah really helped us find not only the perfect ring but had it sized in enough time to make my dream a reality. This store gets five stars. Not just for near perfect diamonds (which might I add are breathtakingly beautiful), there is a lot to be said about true professionals that make this task of narrowing down the perfect ring effortlessly. I appreciate you and will be recommending more people to your store. Thank you for helping me turn our dream into reality!

- Shane & Rachel R.

We have been customers of R. Bruce Carson for years. I get all of my jewelry from them from watches and bracelets, to necklaces and rings. Their staff is outstanding and so is the quality and selection.

- Pam G.

They have a very large section of the unique jewelry in the store. I actually love all of the styles. I have been coming here for a few years and I always come back!

- Marsha P.

I was very pleased with my service at Carson Jewelers. They have a very friendly staff that is always ready to help with whatever you need.

- Ann D.

We are fortunate to have this local treasure. A family-owned institution with a long-standing reputation for quality and value, Carson Jewelers welcomes you warmly, and inspires trust and confidence when making the most memorable purchases of a lifetime. Carson is not a one-time experience for me. I've patronized this establishment for two decades. I don't have a worry in the world when I leave my jewelry or wristwatches to be serviced or repaired. They are in safe and trusted hands and are returned looking like new and running like new. Quality counts. Keats said it best: "A thing of beauty is a joy forever."

- Ken A.

I have been a regular customer at R. Bruce Carson Jewelers. It all started when I bought my wife's engagement ring here. I have since returned numerous times to purchase other kinds of jewelry for her. The staff does a wonderful job at helping me find what I'm looking for.

- Mitch P.

Every experience I've had at Carsons has been wonderful. Everyone is friendly and professional. No matter what our budget they've been so helpful.

- Jessie H.

This is my favorite jewlery store! They have an amazing selection of jewlery, with brands like  Alex and Ani, and Citizen watches. Plus they have a great selection of unique estate pieces too. The staff is always very helpful, patient, and kind.

- Lauryn S

What I liked most about going to R. Bruce Carson Jewelers was the people that worked there, hands down. They made it very appealing, easy and laid back to shop there. Deborah was absolutely wonderful and I didn't feel like I was getting a sales pitch or pressured into buying anything. They were truly and genuinely helpful and helped me find exactly what I was looking for.

- Rachael M.